Ratings & Reviews

Overall Rating

4
(10 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Veronica V. - |Recommended: YesSatisfied — The staff is incredible they are wonderful and respectful. The neighbors are great no complaints, but the only problem is parking no respect for reserved spots it’s hectic but over all is great.
response from property -Thank you so much for your feedback Veronica. We are working on parking at the moment and do know parking will get better for you and future residents Best, Management
submitted by Kierra R. - |Recommended: YesWorking progress but worth it — The staff is really help and nice. They took over from the last group and are really whipping things into shape. The lay out of the apartment are really nice and spacious for the price. They are working on improving the apartments everyday. Thanks for everything. I wish i didn’t have to move.
response from property -Hello Kierra, We hate to see you leave, please let us know what we can do for you to stay. Best of luck Management
submitted by Griselda G. - |Recommended: YesIn Love — Very comfortable, love the space.
response from property -Thank you for your feedback Griselda :)
submitted by Claudia A. - |Recommended: YesESTA POGRESANDO EN LA LIMPIEZA — QUE ESTA BIEN
response from property -Gracias Claudia, Estamos mejorando nuestra comunidad para que sea un lugar tranquilo para nuestros residentes. Administrasion
submitted by Vernon A. - |Recommended: YesGreat — Alot change and care for poeple for needs fix or feel more comfortable and management is great to me
response from property -Thank you so much for your kindness we are doing our best to make Valencia at Spring Branch a better living. Management
submitted by Fontonette S. - |Recommended: Yes7 year tenant — I lived in this complex for 7 years. This is the first time new management came in and made an effort. The maintenance is better, I hope the roofing, is repaired. I have been promised carpet cleans and tilted bathroom from past management because of renewing a 1 Year Lease. There are alotttttt of things that still need to be completed. I hope the new management can make a change.
response from property -Yes My company have a aim to provide better & comfortable residency and we are work on it and try to Fixed all issues asap.
submitted by Robin B. - |Recommended: YesGreat improvement on the property and the staff as well — Absolutely UPGRADED on the units and the management team Cindy, Rose and Maria are very helpful and a welcome addition to this community. They keep us informed about the various construction going on on the property. When you submit a maintenance request the team is spot on to complete it before the end of the business day Glad I'm here during this transformation of the community
response from property -Thank you so much for the wonderful positive feedback. We truly appreciate you being a wonderful resident here at Valencia at Spring Branch. Management
submitted by Issac B. - |Recommended: YesIt good apartment — I would say it very nice here nd lot store close
response from property -Thank you so much for taking the time to post a positive review about our community. Management
submitted by Judith E. - |Recommended: YesUnder New Management They are doing tons of renovations Love it..... — I would have to say that the premises are clean and quiet. They have security guards and the community is gated. The monthly rent is reasonably priced for the area. I love that we have many retail stores close by.
response from property -Judith Thank you so much for your kind review. Management
submitted by Mari F. - |Recommended: YesIt is ran by slumloards — If you want to live with a leaky roof and mold for months before anything is done about and shotty construction Screw sticking point up behind kitchen sink that was resurfaced over, toilet sits partially inside wall in hall bathroom, doorcasings fall apart it then move on in.
response from property -Mari, We are very sorry to hear this, since we took over we strive to make our Community look better for our residents. Please let us know if you need anything Management

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Valencia at Spring Branch", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Valencia at Spring Branch", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose